Picking what woods you would prefer in your chosen type of box is not necessarily a custom order – prices usually are the same as shown in the On Hand Gallery. But! We do charge the standard retail price – no 10% discount. Call it an anxiety surcharge – it’s always anxiety-producing to make a box to someone else’s expectations rather than ours and we often spend quite a bit of time just working out the details with a customer (emails, phone calls, etc.)
If it is the case that you are requesting some rare and/or expensive woods. we’ll sometimes charge a “rare wood surcharge”. Recently we did that for using Curly Hawaiian Koa ($100 board foot!) and Gaboon Ebony ($84 board foot.) A surcharge may apply for hard to find woods regardless of their price since we can spend hours tracking uncommon woods down if we don’t have it in stock. We can also spend hours reconfiguring our standard sizes.
If you are interested in a custom box please remember that what you see here is work that we have endeavored to produce efficiently while not sacrificing quality. Those efficiencies are not as easily obtained with custom work and might result in higher prices. These comments apply mostly to our large “jewelry” boxes. Our “spline” and "stilt" boxes are much more easily customized.
As for customizing the interior – almost anything is possible. I frequently tell customers to live with the piece for a while and if they need a specific layout to give us a call. The layout in our large boxes with tray on top of dividers is somewhat of a compromise – some people wanted nothing, some wanted everything. Our "spline" and "stilt" boxes are empty (besides the bottom UltraSuede liner) but can be fitted with dividers and tray as needed. If you do not need the tray and dividers in our standard “jewelry” boxes we will deduct $30.00 from the price.
Turnaround for custom orders depends on the season – a few weeks before Christmas may be very tough but be sure to call – we are flexible.
Can we make 40 small boxes by next Friday? Probably not…depends on timing and size, and what we have on hand though, so give us a call! We really only make what we are interested in…if you need a large quantity of boxes that aren’t remotely similar to ours we probably won’t be interested (but thanks for the thought).
For custom orders, information on ordering our regular work or comments on our work, please email us or phone us toll-free at 866-717-6791.
10% discount on work ordered through our Web site does not necessarily include "real" custom orders. Orders may be paid with check or credit card (MasterCard, VISA, American Express, Discover). All prices include shipping within continental US.
